At DriveTechno, customer satisfaction is our priority. If you receive a defective, damaged, or incorrect product, you may request a return or replacement within seven days of receiving your order. To initiate a return, customers must contact our support team with their order details and clear photographs of the product.

Returned products must be unused, in their original packaging, and accompanied by all accessories and documentation. Products that have been installed, modified, custom-manufactured, or damaged due to improper handling are not eligible for return or refund.

Once the returned item has been received and inspected by our technical team, eligible refunds will be processed through the original payment method within seven to fourteen business days. In cases where a replacement product is available, customers may choose an exchange instead of a refund.

Shipping charges are generally non-refundable unless the return is the result of an error on the part of DriveTechno. We reserve the right to reject return requests that do not meet the conditions outlined in this policy. For any questions regarding returns or refunds, our customer support team is always available to assist you.